PRIVACY POLICY
Last Updated: May 9, 2025
1. INTRODUCTION
Welcome to nibnab, Inc. ("nibnab," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS application nibnab.vip ("Application").
Please read this Privacy Policy carefully. By accessing or using our Application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Application.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Application, including:
2.1 Personal Information
- Account Information: When you sign up for nibnab, we collect information from your Google account, including your name, email address, and profile picture.
- Connected Platform Information: When you link accounts from media platforms (currently YouTube, with possible expansion to other platforms), we collect information related to those accounts, including account IDs, usernames, and access tokens.
- Content Information: We collect and process information from your linked platform accounts, such as comments on your YouTube videos, engagement metrics, and other public data associated with your content.
- Communications: If you contact us directly, we may collect information you provide in your communications, including email address and the content of your message.
2.2 Usage Information
- Log Data: Our servers automatically record information when you use our Application, including your IP address, browser type, operating system, referring/exit pages, and timestamps.
- Device Information: We collect information about the device you use to access our Application, including device type, operating system, and unique device identifiers.
- Analytics Data: We collect information about how you interact with our Application using analytics tools, including Google Analytics, Facebook Pixel, and PostHog. This may include pages visited, features used, and time spent on the Application.
2.3 Information Collected Through Tracking Technologies
We use various tracking technologies to collect and store information, including:
- Cookies
- Web beacons
- Local storage
- Pixels
These technologies help us understand user behavior, improve user experience, and provide personalized content and recommendations.
3. HOW WE USE YOUR INFORMATION
We use the information we collect about you for various purposes, including:
- To provide, maintain, and improve our Application
- To process, analyze, and provide insights from comments and other content on your linked platforms
- To facilitate your interactions with the AI assistant for interrogating your content data
- To authenticate your identity and maintain account security
- To process payments, manage subscriptions, and provide access to paid features
- To communicate with you, including responding to your inquiries and providing customer support
- To send you technical notices, updates, security alerts, and administrative messages
- To send you information about your account, subscription, renewal notifications, and billing- related communications
- To monitor and analyze usage patterns and trends
- To personalize your experience and deliver content relevant to your interests
- To protect against, identify, and prevent fraud and other illegal activities
- To comply with legal obligations
3.1 Future Functionality
As described in our service description, we may expand our Application to include features such as:
- Mass replies and other actions on connected platforms on your behalf
- Integration with additional media platforms beyond YouTube
This Privacy Policy covers these planned features. We will update the Policy as needed if these features require additional data collection or processing beyond what is described here.
4. HOW WE SHARE YOUR INFORMATION
We may share your personal information in the following situations:
4.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Examples include:
- Cloud storage providers
- Analytics providers (Google Analytics, Facebook Pixel, PostHog)
- Customer service and support providers
- Email and communication providers
- Payment processors and billing service providers
- Subscription management services
4.2 Connected Platforms
To provide our services, we may share certain information with the media platforms you connect to our Application (currently YouTube), in accordance with their terms of service and privacy policies.
4.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale of company assets, your information may be transferred as part of that transaction.
4.4 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.5 With Your Consent
We may share your information with your consent or at your direction.
4.6 Aggregated or De-identified Information
We may share aggregated or de-identified information (information that does not directly identify you) with third parties for research, marketing, analytics, or other purposes.
5. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to delete your account, you may do so through the account settings in our Application. Please note that certain information may be retained in our backup systems or to comply with legal obligations.
6. DATA SECURITY
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your data transmitted to our Application. Any transmission of personal information is at your own risk.
7. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: You may request access to your personal information.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information.
- Portability: You may request a copy of your personal information in a structured, machine- readable format.
- Objection: You may object to our processing of your personal information.
- Restriction: You may request that we restrict the processing of your personal information.
- Withdraw Consent: You may withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@nibnab.ai.
7.1 Account Information
You can update your account information by accessing your account settings within our Application.
7.2 Cookies and Tracking Technologies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Application.
7.3 Promotional Communications
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
8. CHILDREN'S PRIVACY
Our Application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us at info@nibnab.ai so that we can delete the information.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally.
10. THIRD-PARTY LINKS AND SERVICES
Our Application may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to read the privacy policy of every website you visit.
10.1 Payment Processors
For processing payments, we use third-party payment processors who collect, use, and process your information directly. When you make a payment, you may be directed to our payment processor's website or interface. The information you provide to our payment processors is subject to their privacy policies, not ours. Our current payment processor is:
- Stripe, Inc.
We recommend reviewing Stripe's privacy policy to understand how they use your information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Your continued use of the Application after we post changes to the Privacy Policy means that you accept those changes.
12. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide California residents with specific rights regarding their personal information. This section describes your CCPA/CPRA rights and explains how to exercise those rights.
Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Opt-Out of Sales or Sharing
We do not sell your personal information as defined by the CCPA/CPRA. However, we do share your personal information with service providers and partners as described in this Privacy Policy.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Exercising Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us by emailing us at info@nibnab.ai.
We will respond to verifiable consumer requests within 45 days.
13. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
